FAQ

Frequently Asked Questions (FAQ)

How long does shipping take?

Orders are usually delivered within 3–7 business days depending on your location. You will receive a tracking number once your order ships.

What is your return policy?

We accept returns within 30 days of receiving your item. Products must be unused and in original packaging. Start your return by emailing us at support@littleheartpets.com.

What payment methods do you accept?

We accept Visa, MasterCard, PayPal, Apple Pay, and Google Pay for fast and secure checkout.

Can I change my shipping address after placing an order?

Yes — but please contact us immediately at support@littleheartpets.com. We’ll do our best to update the address before shipping.

Are your products safe for pets?

Absolutely! Every product we offer is carefully selected to meet safety standards and ensure your pet’s comfort and well-being.

📩  Still have questions?

Reach out anytime at support@littleheartpets.com — we’re happy to help!